Help center
Answers, written by humans.
Short articles for getting your studio set up, moving from another platform, and getting the most out of Kyndra. If something isn’t here, email [email protected] and we’ll write it.
Getting started
- 3 min
Getting started — your first 10 minutes
A quick walk-through: studio name, your first class, your first member, and where to find help.
- 3 min
Running a yoga studio on Kyndra
Classes, packs, waitlists, and a calm member portal — the daily loop for yoga owners.
- 3 min
Running a salon or beauty studio on Kyndra
Appointment booking, deposits, staff schedules, and client follow-up drafts for service studios.
Migration
- 4 min
Importing members from another system
Upload one CSV at a time. Members come from any listed system or a spreadsheet; Mindbody reports also bring classes and attendance.
- 4 min
Switching from Momence to Kyndra
Ask Momence support for a CSV of your members and import it. Then add your classes and publish your member portal.
- 3 min
Exporting your member list from another system
Where each studio system keeps its client export, and what to do with the file.
- 4 min
Switching from Mindbody without the $500 export
Download Mindbody’s free reports, upload them one at a time, then rebuild billing in Kyndra.
Calendar
- 3 min
Setting up your studio’s calendar
How the calendar reads: week vs day, the 24-hour grid, today’s class card, and how to find a specific date fast.
- 4 min
Adding your first class + recurring schedule
The fields that matter, how recurring schedules work, and what happens when you cancel a single date.
Billing
- 4 min
Connecting Stripe for payments
How Stripe Connect onboarding works in Kyndra, what gets verified, and where the money lands.
- 4 min
Charging members + handling refunds
How invoices, recurring tuition, and class packs charge through Stripe — and what happens when you refund.
- 3 min
Recovering revenue with Kyndra
Overdue invoices, open seats, and at-risk members in one hub — plus automations that draft follow-ups.